Social Media Tips for Real Estate Agents

Tuesday, December 28th, 2010

Social media and real estate go hand in hand. Many of my clients are in real estate and I help them to use social media as a dynamic and professional tool. However, there is something of a learning curve. When using social media as a real estate agent keep these tips in mind:

• Always keep personal and real estate profiles separate. This doesn’t mean that you can’t have coworkers on your facebook or friends on Linkedin, but always think carefully about whether you want a potential business relation to see pictures of you with your sister’s baby or celebrating at a Griz game

• Think about each social network you are going to get involved with. Just because everyone has a myspace page, think about is it really relevant to what you want to do and who you are. For a real estate agent, Realtown would be good social network to get on, but Myspace would not be. But don’t just jump on the bandwagon of a social network, think about what having your ‘brand’ on there would mean by association

• Always check your privacy settings for any social profile, regardless of whether it is for real estate or personal. Just because you only use your facebook account for personal friends and acquaintances, remember that others can search for you and possibly see information. Google now allows you to search over social networks for information, so if you have pictures of you doing things you don’t want future home buyers to know about make sure your settings are done right

• Always add value to the social network. This means providing information that users actually want to know about. Now, keep in mind the specific audience of each network when figuring out what value is. On facebook with family and friends, a picture of your dog in a Santa outfit in front of the tree would be added value to your friends. That would not be value added information to your LinkedIn connections (but that market report on an up and coming real estate market would be!) Plus the better the value, the more likely somebody is going to retweet or repost it so you get to increase your audience without you lifting a hand

• Build quality relations. By quality we mean relevant. In other words, don’t spam invite a bunch of people. The days of who’s got more friends on myspace are over, it is better to have 10 relevant real estate specific ‘friends’ then having 400 strangers. In fact, a lot of professionals online will either think you’re a major party animal meeting bunches of people, or you’re a spammer concerned with quantity over quality

• Don’t SPAM! Let me repeat that DON’T SPAM!!! This goes back to value add. But it also means, don’t be constantly sending out requests to help you out with something, or asking people to post comments on blogs or asking for a retweet

• Remember the Golden Rule. Treat other people online like you would want to be treated. If somebody is wrong about something on a forum, politely explain the correct answer. Would you want somebody to attack you for being an idiot (or ‘flaming’ you) if you are wrong or to politely explain (possibly even in a private message) what the correct answer is?

• Try to listen to other people. This means that instead of posting meaningless “oh, that’s a great point” try to add something to the conversation. If someone posts about 10 staging ideas, post another one in a comment. And just like any real conversation, make sure to adjust what you are saying to what other people are saying. If you are on a forum discussing accounting techniques and someone post a different opinion after you posted, listen to what they said, and make sure to reference what they said in your post.

Tags: local SEO, real estate, search engine marketing

Posted in Local SEM | 1 Comment »

3 Misconceptions About Google’s Local Search

Wednesday, December 22nd, 2010

Countless articles have been written about Google’s recent overhaul of how it displays local search results; and I feel like I’ve read most of them. Along the way, I’ve come across a few of what I’d call misconceptions about Google’s changes and how they impact both the search results and how small/local businesses should adjust their approach to the new search results. Here they are:

1. This change diminishes/phases out organic SEO.

I’ve also seen Google’s new local SERPs described as a change that puts more emphasis on your Google Places address. Neither is accurate.

In the old way of local SEO, you essentially had these options:

• Do local SEO on your business web site, optimizing pages for good, local keywords. The hope was to rank in the organic results that might show up below the old 7-pack, 3-pack, etc.
• Claim and optimize your Google Places listing in order to get visibility inside the 7-pack, 3-pack, etc.
• Both of the above.
• Neither of the above.

I’m simplifying things there, but the point is that you could get visibility via local SEO and/or Google Places listings.

Now, your listing is inextricably tied to local SEO. The change doesn’t diminish one or the other; both are now required elements of any local search marketing effort. Without both an optimized web site and a solid business listing, your chances of great visibility in the new Google Places is low.

2. You can’t rank (or it’s harder to rank) for any city name outside the one where you’re located.

Ranking for cities other than where you have a physical location was always a challenge in the old local SERPs, and was essentially impossible in larger cities and/or competitive industries. A real estate agent in Concord, North Carolina, was just not going to get visibility for “charlotte real estate agent” or even “albemarle real estate agent.”

But, in smaller cities and/or less competitive industries, it was always possible to show up in the 7-pack or 3-pack of local results. That has not changed in the new Google Places. If you do enough searches outside the major cities, I’m certain you will see local businesses ranking for cities where they’re not actually located … just as they did before.

3. Local directories are dead.

The prevailing thought was that the new Google Places search results would pretty much kill internet yellow pages sites and other local directories. Not the case. I see Expedia, Yahoo Travel, and others showing up on a search for atlanta ga hotels. I see HealthGrades.com and SuperPages showing up on page one for nashville dermatologist. I see three directories at the top of page one for charlotte italian restaurants. Look at this screen shot for “child care nashville”:

Again, I have no doubt that you’ve also seen local directories doing just fine in the search results even after the big Google Places change. They’re also getting visibility in the links below some of the business listings, too, when there are reviews available.

Conclusion

• Organic SEO on your web site is more important today than ever for local search visibility.
• Getting visibility in cities where you don’t have an address is no more easy or difficult than it was before.
• You’re still competing against local directories.

If you have any questions about this please let me know and I’ll try to help you examine your local search needs.

Tags: google maps, google places, local search, local search engine optimization, local SEO, search engine marketing

Posted in Local SEM | 1 Comment »

Mastering Local SEO

Saturday, December 18th, 2010

Part of what I do is provide recommendations to site owners about how they should optimize their web sites for search engines and local search. Often this list of recommendations is quite long and made up of items some of which are relatively easy to implement and some of which will require quite a bit of work. As you can imagine, there is sometimes push back from the site owner regarding the high effort items. Usually this resistance is phrased like, “Do I really need to do item #43?”

In the past I’ve taken the approach of explaining each recommendation to make sure it is understood (some can be quite technical) along with the reason for it when it comes to search engine rankings. Obviously the person paying for my services has the final say and so once I’ve provided my explanation I leave it to them to give the thumbs up or thumbs down. Sometimes so many items are rejected that I’m fairly certain the client has guaranteed failure with their local SEO efforts.

What I believe I’ve failed to emphasize is that the only way to win the local SEO game is to be better than all of the other competing sites. This is obvious to me and probably to everyone doing SEO work, but I’m now convinced that people outside of the search industry don’t get this idea. I believe they think that the game is just with the search engines such as Google, Yahoo, and MSN.

So if a web site happens to have very little competition because it focuses on a very niche area, then the amount of local SEO required is going to be small. In such cases it makes sense to look at a list of recommendations and reject the time consuming and expensive items. However, for web sites where competition is present, perhaps from web-savvy affiliate marketers that build their web sites from scratch with local SEO in mind, it simply doesn’t make sense to not do everything possible to improve rankings in the search engines.

Tags: local search engine optimization, local SEO, local SEO expert

Posted in Local SEO | 4 Comments »

Essential Ingredients of Article Marketing for Local SEO

Thursday, December 16th, 2010

Tags: article marketing, asheville SEO expert, local search engine optimization, local SEO

Posted in Article Marketing, Local SEO | 1 Comment »

2011 Local SEO Search Predictions

Friday, December 10th, 2010

The predictions season is here . . . Telmetrics is one of the first out of the gate with its “Top Local Search Trends for 2011.” Here they are for you pleasure and consumption with comments by me:

1) SEM Churn Levels Off: We expect churn to decrease in 2011 as SEM agencies have aggressively adopted key measurement tools to help prove the value of their services. Transparent performance and positive customer/advertiser satisfaction go hand in hand.

2) Quality of Leads Trumps Volume: Advertisers have realized that call or click volume doesn’t necessarily translate to a quality body of leads. Local advertisers have become more savvy and will demand tangible lead quality measurement in 2011.

3) Call Tracking Gets Social: In 2011, we expect more advertisers to monetize their social media initiatives and with that, demand performance reporting on social media campaigns. Call tracking within social campaigns will help validate the model as consumers are still picking up the phone for the last leg of a transaction. Additionally, reputation management platforms that embed call measurement will bridge the gap between online and offline customer feedback.

4) Speech-to-Text Adoption Takes Hold: Caller intelligence from consumer- advertiser dialogue—available through speech-to-text technologies—will be widely adopted and advertisers will be able to more effectively optimize ad spend and creative to drive more leads. Lead quality details such as customer sentiment and keywords spoken will quickly become must-haves.

5) Value of Traffic from Online Sources Revealed: As the ROI of online platforms becomes more transparent, traditional ad channels that generate quality call volume will have an opportunity to recoup lost ground by demonstrating their value on a level playing field.

At a general level I agree with all of these.

Tags: local search engine optimization, local SEO, local seo 2011, search engine marketing

Posted in Local SEM, Local SEO | 2 Comments »

Local SEO with Google Maps and Google Places, etc.

Sunday, December 5th, 2010

Every business wants to be on the first page of a search when someone is searching for local businesses. But, how do you maximize your chances of getting on the first page?

There are a few ways to help optimize your local SEO:

First, get listed with the search engines. Getting listed by Google Maps will help tremendously. You have to fill out an application, get verified, and then wait a few weeks before your business will show up. Yahoo Local is another important listing. You can do this without the verification and your business gets listed faster. The more exposure you get on these sites, the more customers you will get.

Another way to optimize your SEO for you local region is to get listed in yellow pages type directories. Yellow Book, Yellow Pages, Yelp, and CitySearch are all examples of these types of directories. People utilize these just like they used the Yellow Pages phone book in the past. They need a service or a product and they look it up. Your business will get much more exposure when listed on these sites.

You should also list your business on free local classifieds such as Craigslist, Backpage or USFree Ads. People look to these sites to find service every day. These are very popular with Internet users and will get maximum exposure for little cost and effort.

Another way to get more exposure is to get reviewed. Ask your customers, or your friends and family to review your business on the various directories and online review sites. You can also attempt to put a link to your business on various local sites such as a Chamber of Commerce site.

One of the most important thing you can do is to manage your business profile. Your profile contains the basics: business name, address, phone number, and business description. This is what information will appear when someone does a search. This information will also appear on sites for national data providers. You certainly want this information to be correct and give a true description of your business.

If you have a web page, you can do a few things to make it more local search friendly. You should have your address on every page of your site. Furthermore, even if you have a toll free phone number, you should put your local phone number of every page of the web site.

Creating a page on your site titles “location/directions” will also help make it friendly to local searches. Have a link to Google Maps and Yahoo Maps on your location/directions page. If your business serves other surrounding towns, list as many of those as you can on your site.

Local SEO has become very important since Google introduced Google Places. Also, the proliferation of netbooks and smartphones have increased the important of getting listed on top locally. If you have a business that is living for local customers, learning how to get the maximum exposure on search engines is vital to the health of your business.

Tags: google maps, google places, local search engine optimization, local SEO

Posted in Google Places, Local SEO | 1 Comment »

3 Top Local SEO Tips

Sunday, November 28th, 2010

Top Ten Competitors Research

The foundation of a successful local search engine optimization campaign begins with researching your top local competitors. Taking note of data such as page titles, content headers, site descriptions and keywords used to name a few, can give you great insight and a jump start on which direction to point your campaign. Browse their blogs and forums to see who is linking to them and which conversation starters got the most feedback from visitors.

Take a second look at the site layout, does it flow from a marketing perspective? Are the contact details readily available? How about a visible phone number? Take all into consideration when researching your competitors and compare your lists to map your foundation.

Keyword Research

Working in conjuction with your top ten local competitors research will be your keyword research. Now its time to find where these clients are coming from. Using online tools such as Wordtracker, Wordpot and the Google keyword tool can give you great insight to who is typing what search term the most to find your category.

Using these terms to determine how you will organize your site layout, page titles and content headers can give you an enormous advantage over others less savy. There are several SEO tools available on the net to help you perform these simple tasks and while some vary greatly aesthetically; in the end, they all spit the same information. Just be sure to stick to the most popular!

Content Management

Optimized content management holds great value in organic search engine optimization search results. Adding fresh relevant content on a regular basis (often referred to as “Spider Food”) keeps the search bots happy and more & more search moguls like Google give rich rewards to web sites that create fresh original content.

Research is key in content development & content development is a large piece of the organic pie and local search engine management plan

Tags: local search engine optimization, local sem, local SEO, SEO tips

Posted in Local SEM, Local SEO | No Comments »

Search engine optimization: not inventing the wheel but rolling it

Wednesday, November 17th, 2010

Local search engine optimization is not a huge mystery but it does take some time and energy. If you are already familiar with SEO you don’t need to unlearn everything you have learned, but just to add new knowledge to your online strategies.

If you are aiming to get a high ranking in local Google searches you have to be aware of the criteria Goggle use to rank your website. One thing you can obviously take into consideration is distance. However, the power of the internet makes sure the competition is healthy. This means that a store that’s only a few miles from your store and is nearer to a major city doesn’t mean that it will be ranking higher than you. The only way this has any of affect at all is when your store is at a large distance, over 20 miles. In that case, the distance becomes a factor but otherwise it will be local search engine optimization that determines your rank.

The crucial aspects such as on page and off page SEO will still play a major role in the ranking of your website. If your locally targeted website contains content that’s SEO optimized with the right keyword density, then it will definitely be ranking higher than the others.

As with any regular search engine optimization, when you use the right keywords on your site, your rankings will dramatically improve in Google’s local searches. Just make sure your address appears at various places on your website, so that it can be crawled. Also have your city name inserted in important places such as the headings and of course, the title tags. When you do this, the chances of your site coming up when someone searches using your local keywords get strong.

If you’ve tried Google SEO for a while now, you know how much value Google gives to anchor text, so it’s important to have your related local keywords in your anchor text when linking to any external site that’s relevant (Example: SEO Pro Asheville). Keep in mind that Google gives high emphasis to the position of the text appearing on the page. If all your targeted keywords are brought together and aren’t spaced out, it may affect your local ranking.

You also have to keep in mind what kind of rating your business has in the real world. For instance, if you own a 5 star hotel, it will automatically be ranked higher than a 3 star hotel. That’s how Google works. All those sites that have a good reputation and a well-known business are going to get a higher rank in Google local searches.

Apart from this, manually adding your site to Google by going to their site is a good idea. This can give you a faster ranking. Remember, the longer your business stays on their listing, the higher it will be ranked. Businesses that aren’t long term and don’t stay around for long don’t get to rank well.

Tags: local search engine optimization, local SEO, local SEO expert, search engine marketing, SEO tips

Posted in Local SEO | No Comments »

Google Previews tweaks search engine marketing again

Saturday, November 13th, 2010

Last week Google launched its newest innovation on their search engine page: Instant Previews. The idea of a search engine website preview has been around for a while and with this launch, all Google Instant users will be able to view previews of search results pages without a plugin. This gives search engine marketing strategists call to look at their clients’ webpages and check for optimization, especially for companies using Flash websites

Google Instant Previews allows users to see Google’s cached version of a website without leaving the search results page. The look and feel of a webpage is more important than ever at enticing users to click. When a user clicks on the magnifying glass icon  next to a search result, an overlay will appear with preview of the page.  Once the magnifying glass is clicked, the user can hover over the other search results to scroll between previews.

So how will Instant Previews impact businesses?

Instant Previews will increase the importance of web design and usability and should decrease the number of clicks going to lower quality sites, doorway pages and sites praying on misspellings. As a company that optimizes both HTML and Flash websites, we believe Instant Previews has raised the importance of optimizing Flash websites yet again. Here is an example of Google Instant Preview:

I continue to stress to my clients in interactive marketing the importance of focusing on SEO in combination with page design and usability in order to create clean, useful and appealing sites that rank high in search engines and entice users to click. According to Google, people using Instant Previews are 5% more likely to be satisfied with the results on which they clicked.

The concept of previewing websites is far from new, but when the world’s largest search engine decides to add a visual representation of a page to the search results page, businesses must stay ahead of the curve. Google continues to lead the way in search engine innovation. From the June Caffeine update to the introduction of Google Instant in September to last weeks’ newest addition of Instant Previews, Google has made 2010 a remarkable year in search engine marketing.

Tags: google previews, local search engine optimization, local SEO, search engine marketing, sem

Posted in Google Previews, Local SEM | No Comments »

Yahoo Interview on Local SEO Marketing

Monday, November 8th, 2010

Here’s an interview I did with Yahoo about the importance of a fully realized SEO campaign:

Local SEO Expert Talks About Search Engine Marketing

Tags: local search engine optimization, local SEO, local SEO expert, Yahoo

Posted in Local SEO | 1 Comment »