Posts Tagged ‘google places’

Great Google Places video

Thursday, March 10th, 2011

Check out this great video which helps explain how businesses use Google Places!

Yelp jumps ahead of Google using service areas as ranking factors

Wednesday, March 2nd, 2011

Nearly a year ago Google added the ability to set a service area for local businesses in Google Places. At the time there was speculation as to how it might influence rankings and many local SEO’s quickly realized it didn’t have as much influence as promoted. Except that if you opted to hide your address, because you were a home based business, it more or less kicked you right out of the rankings all together. That unfortunate side effect of hiding an address has been fixed since the roll out of the new blended organic-local results. But there still is no strong ranking benefits outside of the actual city your address is tied to.

Service Area settings in Yelp

Will Google one day get around to using service areas as a ranking factor for businesses serving say, a larger metropolitan area from one of the outskirt communities (a common occurrence)? Well it appears Yelp has recently done just that.

…business owners in service-based categories who have unlocked their Yelp page will be able to add up to 5 major cities to their areas of service via our Business Owner Tools!

The best part? Once a business updates its areas of service, it becomes searchable in those cities on Yelp.

This feature has been added only for specific categories of businesses, these that tend to be service based businesses that travel to customers locations.

Now that Yelp has upped the ante, how long till Google follows suit?

The return of Google local listing ads

Friday, February 4th, 2011

Remember Local Listing Ads?  You know, the ones Google released way back in October 2009 when lots of you were at SMX East?

Well, they’re back.  Only this time, they’re available through the ADWORDS interface rather than the Places interface.

Google just announced that something called “Location Extensions” are now going to have the same effect — a blue pushpin clearly labeled as a sponsored result, but one that shows up on the map of local businesses within Place Search also.

Clearly these are going to have the greatest effect for the businesses than can afford to get that #1 slot (or at least a slot above the 3/7/O-Pack), but it’ll be interesting to see whether clickthrough levels will also go up on the blue pushpins for advertisers who maintain their bids at positions further down the page.

Two of the things I said about LLA’s are still relevant 16 months on:

1. Internet Yellow Pages (and any businesses without a physical location) who tried to cope with the loss of traffic by buying more Adwords are now going to find it even more difficult to compete for Local searches.

2. The blue pushpin icons are sure to have a significant positive impact on clickthrough for the businesses advertising with LLA’s, taking traffic away from traditional Adwords (i.e. for non-brick-and-mortar businesses).

But, there’s one big difference:

LLA’s had easy-to-understand benefits and pricing.


These location extensions require an SMB to be a pretty savvy Adwords advertiser in order to get them to show up.  I’ll be interested to see whether Google re-releases these location extensions as a simple “one-click install” within the Places Dashboard soon.

Goggle Places key to strong local SEO strategies

Sunday, January 9th, 2011

The industry of local SEO changed massively in 2010. We have seen the introduction and growth of Google Places, Google Instant, and Google Preview, etc. Many of these changes have been keeping local SEO orientated webmasters busy updating their websites so they don’t lose customers or business as a result of all these changes.

One thing I wouldn’t like to bet against is Google Places becoming a lot more competitive and dominant. Google seem to have focused on this strongly through the second half of 2010. The SERP has in my opinion become a lot more relevant, it gives you chance to find good information, whether it be a news feed, a blog post, local business listing or a natural organic result.

The last big PageRank update was in April 2010. This is one of the longest periods (as far as I can remember) that it has not been updated in. This gives me the impression that Google could be changing or may have changed its ranking algorithm to place a lower importance on the number of inbound links your site requires for ranking in Google Places.

I would say that your location and content/service you provide are becoming more important than link building. Google has now even introduced reviews for local businesses. Not only does Goggle Places allow you to review businesses using Google, it also picks up reviews from big review websites. Having positive reviews could become as important as having good backlinks.

Whatever the case it is clearly becoming more important that you have a well-designed ranking strategy for Google Places. Businesses wise enough to figure out how to stay ranked on the ever-changing Google landscape will be the ones with the most powerful local SEO.

3 Misconceptions About Google’s Local Search

Wednesday, December 22nd, 2010

Countless articles have been written about Google’s recent overhaul of how it displays local search results; and I feel like I’ve read most of them. Along the way, I’ve come across a few of what I’d call misconceptions about Google’s changes and how they impact both the search results and how small/local businesses should adjust their approach to the new search results. Here they are:

1. This change diminishes/phases out organic SEO.

I’ve also seen Google’s new local SERPs described as a change that puts more emphasis on your Google Places address. Neither is accurate.

In the old way of local SEO, you essentially had these options:

  • Do local SEO on your business web site, optimizing pages for good, local keywords. The hope was to rank in the organic results that might show up below the old 7-pack, 3-pack, etc.
  • Claim and optimize your Google Places listing in order to get visibility inside the 7-pack, 3-pack, etc.
  • Both of the above.
  • Neither of the above.

I’m simplifying things there, but the point is that you could get visibility via local SEO and/or Google Places listings.

Now, your listing is inextricably tied to local SEO. The change doesn’t diminish one or the other; both are now required elements of any local search marketing effort. Without both an optimized web site and a solid business listing, your chances of great visibility in the new Google Places is low.

2. You can’t rank (or it’s harder to rank) for any city name outside the one where you’re located.

Ranking for cities other than where you have a physical location was always a challenge in the old local SERPs, and was essentially impossible in larger cities and/or competitive industries. A real estate agent in Concord, North Carolina, was just not going to get visibility for “charlotte real estate agent” or even “albemarle real estate agent.”

But, in smaller cities and/or less competitive industries, it was always possible to show up in the 7-pack or 3-pack of local results. That has not changed in the new Google Places. If you do enough searches outside the major cities, I’m certain you will see local businesses ranking for cities where they’re not actually located … just as they did before.

3. Local directories are dead.

The prevailing thought was that the new Google Places search results would pretty much kill internet yellow pages sites and other local directories. Not the case. I see Expedia, Yahoo Travel, and others showing up on a search for atlanta ga hotels. I see HealthGrades.com and SuperPages showing up on page one for nashville dermatologist. I see three directories at the top of page one for charlotte italian restaurants. Look at this screen shot for “child care nashville”:

Again, I have no doubt that you’ve also seen local directories doing just fine in the search results even after the big Google Places change. They’re also getting visibility in the links below some of the business listings, too, when there are reviews available.

Conclusion

  • Organic SEO on your web site is more important today than ever for local search visibility.
  • Getting visibility in cities where you don’t have an address is no more easy or difficult than it was before.
  • You’re still competing against local directories.

If you have any questions about this please let me know and I’ll try to help you examine your local search needs.

Local SEO with Google Maps and Google Places, etc.

Sunday, December 5th, 2010

Every business wants to be on the first page of a search when someone is searching for local businesses. But, how do you maximize your chances of getting on the first page?

There are a few ways to help optimize your local SEO:

First, get listed with the search engines. Getting listed by Google Maps will help tremendously. You have to fill out an application, get verified, and then wait a few weeks before your business will show up. Yahoo Local is another important listing. You can do this without the verification and your business gets listed faster. The more exposure you get on these sites, the more customers you will get.

Another way to optimize your SEO for you local region is to get listed in yellow pages type directories. Yellow Book, Yellow Pages, Yelp, and CitySearch are all examples of these types of directories. People utilize these just like they used the Yellow Pages phone book in the past. They need a service or a product and they look it up. Your business will get much more exposure when listed on these sites.

You should also list your business on free local classifieds such as Craigslist, Backpage or USFree Ads. People look to these sites to find service every day. These are very popular with Internet users and will get maximum exposure for little cost and effort.

Another way to get more exposure is to get reviewed. Ask your customers, or your friends and family to review your business on the various directories and online review sites. You can also attempt to put a link to your business on various local sites such as a Chamber of Commerce site.

One of the most important thing you can do is to manage your business profile. Your profile contains the basics: business name, address, phone number, and business description. This is what information will appear when someone does a search. This information will also appear on sites for national data providers. You certainly want this information to be correct and give a true description of your business.

If you have a web page, you can do a few things to make it more local search friendly. You should have your address on every page of your site. Furthermore, even if you have a toll free phone number, you should put your local phone number of every page of the web site.

Creating a page on your site titles “location/directions” will also help make it friendly to local searches. Have a link to Google Maps and Yahoo Maps on your location/directions page. If your business serves other surrounding towns, list as many of those as you can on your site.

Local SEO has become very important since Google introduced Google Places. Also, the proliferation of netbooks and smartphones have increased the important of getting listed on top locally. If you have a business that is living for local customers, learning how to get the maximum exposure on search engines is vital to the health of your business.

Using Google Places to rank in local searches

Wednesday, November 10th, 2010

Google Places is by far the strongest free marketing tool out there for local businesses. Originally introduced in March 2004 as Google Local, it displays local business info at the top of Goggle’s organic search returns accompanied by a map. Most searches turn out 7 businesses, which means ranking in the top 7 of Goggle Places can be a huge lift to a local company.

Breaking into the top 7 of Goggle Places takes expert knowledge and time and staying there takes continued effort. It begins with claiming and optimizing your Google Places local business listing. Once done you can examine your ranking and then decide if you want to bring a local SEO expert in to make sure you are up in the top 7 returned results.

Check out the screen shot below to see the way Google Places displays its 7 results, and also the position of sponsored ads.

To begin the process visit Google and search for Google Places. Register for an account. Follow the bouncing ball until you can click on the button that says “Add a Business”. The first page of the submission form is mostly fill in the blank, but there are several important opportunities to optimize the listing.

Business Name

You must choose your business name wisely. While no one audits the listings to verify that the company name matches your incorporation documents, you must still be wary. If your company’s legal name is “Joe’s Computer Repair” you need to tweak it for the purposes of Google Places optimization. One easy way to do this is to add a keyword descriptor or your primary city. For example: “Joe’s Quick Computer Repair” or “Joe’s Computer Repair of Miami”.

Goggle Places Description

Carefully craft a 200 character description of your business focusing almost exclusively on your key products and services. Don’t waste space here for marketing speak such as “Proudly serving the Miami area since 1976”. Also, do not waste space here by including geographic references. The geography is almost entirely controlled by the city you list for your address. Inclusion of additional cities does virtually nothing when it comes to optimizing your Google Places listing.

For our hypothetical painting company, “Joe’s Computer Repair”, an optimized description would go something like:

Computer repair shop specializing in PC repair and speed enhancement for PCs. Services include hard drive repair and backup, data recovery, speed optimization and general computer repairs.

It is important to remember that the description is designed to reach a broader search audience – not win awards on Madison Avenue. Keep it simple and include your top keywords. 200 characters is not a lot of room, so make sure not to waste space.

Category

Google Places requires the use of at least one standard category. Begin by typing your top keywords and choose the most relevant category. Google Places provides the ability to include 5 categories. Use them. If your top keywords are not standard categories, then use one or two closely related standard categories and use the remaining three slots for specific keywords.

For our hypothetical company, the categories might look something like:

Computer (Standard)
Computer Repair (Top keyword search / Custom Category)
PC Repair (Top keyword search / Custom Category)
Data Recovery (Top keyword search / Custom Category)
PC Shop (Standard, but an extremely popular related search term)

Service Areas and Location Settings

The Service Areas and Location Settings options are designed to allow a business to establish a service area if the company does not have a storefront of some sort. If in doubt, complete the option accurately for your business.

Business hours and payment options are purely optional and serve little if any value to the optimization process. Potential customers certainly will find the information useful.

Google Places provides the ability to add up to 10 photos and 5 videos (from YouTube.com). Make sure you always use keywords to name your photos and take advantage of the “tag” functions provided by YouTube.com. The impact on Google Places traffic is limited, but any impact is good.

Additional Details

To optimize your listing, create a table of your key products and services using as many keywords as possible. Each detail consists of two fields with a maximum space of 200 characters each. Include as many additional details about your company, your products and your services as possible.

The new Google Places local business listing will not be active until verified. Usually, verification can be completed by triggering a phone call from Google’s computers to the phone number of record for the listing.

Sponsored Ads?

Once verified you will be included in Goggle Places. If you find you are not listing among the top 7 in Google Places you should think about bringing in a local SEO expert to fine tune and continuously monitor your Google Places status. That is likely a better option for you than paying Google for ad sponsorship and placement, as an actual SEO expert working for you not only will have you ranking in the top 7 but will otherwise optimize your information and site so that you rank effectively and keep customers on your listing.